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Account & Relationship Management Executive

Remote (California, United States) +7

The Account & Relationship Management Executive is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. Maintains post-sales contact with large or strategic clients in order to facilitate a positive and productive long-term relationship. Communicates with customers with regards to any account problems and discusses customer concerns and suggestions. Focuses efforts on product feedback, enhancement, upgrades, and development. Reports suggestions to and develops solutions with sales, order processing, and customer support team

Key Responsibilities:

  • Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management
  • Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle
  • Communicate with customers with regards to any account problems and discuss customer concerns and suggestions
  • Negotiate service/product terms with customers in line with guidelines
  • Report suggestions to and develop solutions with sales, order processing, and customer support team
  • May handle add-on sales for clients

Education:

  • Bachelor’s Degree or equivalent relevant experience

Key Requirements:

  • 3+ years working in Account Management or Sales or other equivalent experience
  • Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
  • Excellent communication (both written & oral) and presentation skills
  • Ability to manage own territory/account and monitor resources accordingly
  • The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

Travel Requirements:

  • Up to 25% based on the needs of the business


Compensation:

Target salary range CA, CT, CO, HI, NY, WA: $93,400-$130,600


 

This role is eligible for Commission. Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.


About Us

Wolters Kluwer (AEX: WKL) is a leading global provider of information, software, and services for professionals. We serve customers in more than 180 countries, operating through four divisions: Health; Tax & Accounting; Governance, Risk & Compliance; and Legal & Regulatory. The Company is committed to helping professionals improve the way they do business and solve complex problems with confidence in an ever-changing world.


Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Legal Tech
Intermediate or Experienced (2-3 years) Mid Level (4-6 years)
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